Take care

Deactivate

Account from Shieldloom

Deleting your Shieldloom account starts a 90-day deletion period. During this time, you can sign in again using the same phone number to restore your account and data. If you do not sign in within 90 days, your account and data will be permanently deleted from our database

Delete your Shieldloom account

Account deletion is done from the Shieldloom app. Follow the steps below.

1

Open the Shieldloom app, go to Settings and tap Account Details

Shieldloom Settings screen with the Account Details row
2

On Account Details, scroll down and tap “Deactivate my account”

Account Details screen with the Deactivate my account row
3

Read the features you will lose, then tick all four boxes

Deactivation checklist with all four boxes unticked
4

With every box ticked, tap Continue

Deactivation checklist with all four boxes ticked and Continue enabled
5

Choose the reason you are leaving

Reason list with no option selected
6

If you choose “Other reason”, type it in, then tap Continue

Reason list with Other reason selected and a text field shown
7

Read the 90-day deletion notice and tap Deactivate to confirm

Final Deactivate Account confirmation dialog